Terms of Service

Welcome to SCENTAM. These Terms of Service govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to these terms, subject to applicable law.

1. Business Information

SCENTAM is an independent inspired-perfume brand operated as an individual/proprietorship business in India.

Legal Proprietor/Business Name: Nayrapreet Enterprises

Brand: SCENTAM

Customer Support Email: scentamofficial@gmail.com

Phone/WhatsApp: 7982420584

Business Address: WZ 71A, 1st Floor, KRISHNAN PURI, TILAK NAGAR, West Delhi, New Delhi, DL 110018, India

2. Use of Our Website

You agree to use our website only for lawful purposes and not to misuse our services, interfere with website operations, or attempt unauthorised access to our systems.

3. Products and Descriptions

We make reasonable efforts to display product descriptions, images, sizes, and prices accurately. Minor variations in screen display, packaging, or presentation may occur.

Please review the product description and selected variant carefully before placing an order.

4. Inspired Perfumes and Third-Party Trademarks

SCENTAM is an independent brand offering inspired fragrances.

References to third-party fragrance names or trademarks, where used, are intended for descriptive or identification purposes where applicable. Such references do not imply that SCENTAM products are manufactured, sponsored, authorised, or endorsed by the owners of those brands.

SCENTAM does not claim affiliation with third-party fragrance houses unless expressly stated.

5. Pricing and Promotions

Prices and applicable charges will be displayed on our website or at checkout.

Prices, promotions, and product availability may change from time to time. Changes will not ordinarily affect orders already accepted, except where correction or other action is necessary under applicable law.

Promotional offers are subject to their stated eligibility conditions and validity periods.

6. Orders and Payments

After placing an order, you may receive an order confirmation. Orders may be subject to verification and acceptance.

Please provide accurate contact and delivery information. If an order cannot be fulfilled, we will take reasonable steps to notify you and arrange any applicable refund where payment has already been collected.

Available payment methods will be displayed at checkout.

7. Shipping and Delivery

SCENTAM offers free shipping across India for serviceable delivery locations.

Our estimated delivery timeframe is 3–7 business days after dispatch. Actual delivery times may vary depending on destination, courier operations, public holidays, weather, or other circumstances.

Please refer to our Shipping Policy for additional details.

8. Returns, Refunds, and Cancellations

Eligible returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy.

Nothing in these terms excludes or limits consumer rights or remedies that cannot lawfully be excluded under applicable law.

9. Intellectual Property

SCENTAM's original branding and website materials owned by SCENTAM may not be reproduced or commercially used without permission, except where permitted by law.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. Website Availability

We may update, modify, or temporarily suspend parts of our website for maintenance, security, or operational reasons. We aim to keep our website available but cannot guarantee uninterrupted service.

11. Liability

To the extent permitted by applicable law, SCENTAM is not responsible for indirect or consequential losses where such limitations are lawful.

Nothing in these terms excludes or restricts liability or consumer rights that cannot be excluded or restricted under applicable law.

12. Governing Law

These terms are governed by the applicable laws of India. Disputes will be handled by competent courts or authorities in accordance with applicable law.

13. Changes to These Terms

We may update these terms from time to time. The latest version will be published on this page.